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Kundenservice – deutsch

Unser Kundenservice

Sie erreichen uns in der Regel von Montag bis Freitag während den Bürozeiten, sollten Sie Fragen zu Ihrer Bestellung haben. Am einfachsten kontaktieren Sie uns per Email oder über das Kontaktformular auf dieser Seite. Wir beantworten Ihr Anliegen wochentags innert 24h.

Bitte beachten Sie, das wir keine telefonischen oder per Email zugesandte Bestellungen annehmen können. Onlinemagic ist ein reiner Webshop. Unsere Büros und unser Lager befindet sich jedoch in der Schweiz! Gerne beantworten wir Ihre Anliegen in Englisch, Französisch, Deutsch oder Italienisch.

Fragen zu Ihrer Bestellung

Haben Sie Fragen zu Ihrer Bestellung oder zur Zahlung, dann kontaktieren Sie uns bitte per Email oder per Telefon. Halten Sie bitte Ihre Bestellnummer bereit, damit wir Ihnen schneller helfen können.

Telefon: (+41) 043 243 04 04 (Zauberparadies)

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Customer Service – english

Our Customer Service

You can reach our customer service from Monday to Friday, if you have any questions concerning your order or delivery. The best way is by email or by using the contact form on this site. Please allow us some time to get back to you. We do our best to answer to most emails within 24h.

Please note that we do not accept orders over the phone or by email and we do not give advice or guidance on items offered on this website. Onlinemagic.ch is a pure webbased shopping experience. However, we are based in Switzerland and we can reply to your emails in English, French, German and Italian.

Questions concerning your delivery

If you have questions concerning your delivery or payments, please send us an email or contact the following number from Zauberparadies. Have your order number ready and make sure that you tell us that it is concerning an order from the Onlinemagic.ch website. This makes it easier for us to help you.

Phone: (+41) 043 243 04 04 (Zauberparadies)

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